STER-KINEKOR COOKIE POLICY

We use cookies to improve your experience on our site, www.sterkinekor.co.za, and to recommend content that may be of interest to you. You can find out more below about what cookies are, the cookies we use and how to switch them off. Note, by continuing to browse the site, you will be deemed to have accepted our use of cookies (and what we use them for) in accordance with this Privacy Policy and POPI act.

1. WHAT ARE COOKIES?

• A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to our server each time your browser requests a page from the server. This enables us to operate the site more effectively and load the site so that it reflects your personal preferences, based on your previous browsing as well as keywords we may be able to gather from URLs of other websites from which you accessed our website. Cookies can also allow us to do various other things, as explained below.

2. WHAT COOKIES DO WE USE?

When visiting our site, the following types of cookies may be downloaded to your device:

2.a Analytical and Performance Cookies

• We use analytics service providers for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of www.sterkinekor.co.za by using cookies. They allow us to recognise and count the number of visitors and to see how often visitors return to the site, how long they stay and how visitors move around our site when they are using it. This helps us to improve the way our site works.

2.b Advertising and Targeting Cookies

• These cookies record your visit to www.sterkinekor.co.za, the pages you have visited and the links you have followed to other sites. We will use this information to try and make our site more relevant to your interests. We may also share this information with our partners and carefully selected third parties, for this purpose.
• We also use cookies on our site to help us place relevant Ster-Kinekor Theatres advertising on third party websites when you visit those sites. If you are not happy for us to do this, please see the section of this policy titled "How do I turn cookies off?" below.

2.c Functionality Cookies

• We use functional cookies that allow us to remember choices you have made on the site to provide you with a more enhanced user experience by delivering content specific to your interests.

2.d Third Party Cookies

• Because we have a strong presence on various social networks, we try and make it as easy as possible to share content and to see what content is popular on those networks. We have added buttons to allow people to easily share to those networks (e.g. Facebook, Twitter and Instagram). When we include these social 'plugins', it gives those sites the flexibility to use their own cookies. They can't read any cookies we set and we can't read any cookies they set, however, they allow us to track traffic to and from our website. Although we have enabled a Facebook login function on our site, we never know or track your behaviour as you communicate directly with Facebook, through their plugins on our site.
• Other sites and services (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

3. HOW DO I TURN COOKIES OFF?

• If you do not wish us to install cookies or you don't agree with how we use these cookies, you can change the settings on your internet browser to reject them. For more information please consult the "Help or Settings" section of your browser or visit www.aboutcookies.org, www.allaboutcookies.org or http://optout.aboutads.info.
• Please note that if you do set your browser to reject cookies, you may not be able to use all of the features on our site.

4. WHAT INFORMATION DO WE COLLECT IF YOU SIGN UP FOR OUR NEWSLETTER?

• If you want to sign up to receive our newsletter we will collect personal information from you as is necessary for the newsletter service, namely your email address, name and your interests.

5. WILL WE USE YOUR INFORMATION FOR MARKETING?

• Once you have given your consent to marketing, we may display offers, promotions, products or services on the site which we think will interest you based upon the information we collect from your cookies.
• However, you may opt-out to direct marketing at any time by contacting us on info@sterkinekor.com or 0861 668437 or by clicking the unsubscribe link provided in our communications.

6. HOW ELSE WILL WE USE YOUR INFORMATION?

• We may use your information for the following reasons:To make the website more relevant to you and our other visitors.To send you our newsletter if you have signed up to receive itTo carry out occasional surveys to analyse our user baseTo check whether you are eligible for a competition and to contact you if you winTo comply with the lawAs we feel is necessary to prevent illegal activity or to protect our interests
• To make the website more relevant to you and our other visitors.
• To send you our newsletter if you have signed up to receive it
• To carry out occasional surveys to analyse our user base
• To check whether you are eligible for a competition and to contact you if you win
• To comply with the law
• As we feel is necessary to prevent illegal activity or to protect our interests

7. HOW LONG DO WE KEEP HOLD OF THE INFORMATION?

• There are certain reasons that we have to keep hold of some of your information. For instance, we will only keep your information while you are registered with us so that we are able to provide the service to you.
• The legal obligations in respect of how long we should and can keep your data is always adhered to.
• Note, you can request that we delete your personal information at any time.

8. WILL WE SHARE YOUR INFORMATION WITH ANYONE ELSE?

• This will only happen if;We are required to do so to comply with the law or with the directions of the courts or other authoritiesWe feel it is reasonably necessary to prevent illegal activity or to protect our interestsWe feel that our other companies’ products and services may interest youIt helps our trusted third party service providers to provide and improve our service to you or to carry out surveys and user analysis to understand your needs and preferences.
• We are required to do so to comply with the law or with the directions of the courts or other authorities
• We feel it is reasonably necessary to prevent illegal activity or to protect our interests
• We feel that our other companies’ products and services may interest you
• It helps our trusted third party service providers to provide and improve our service to you or to carry out surveys and user analysis to understand your needs and preferences.
• We contractually require these service providers to keep your personal information safe and secure. These trusted third parties would only be permitted to use your personal information for the purposes we specify.

9. HOW WILL WE MAKE SURE OUR SITE IS SECURE?

• We follow strict security procedures to manage how your personal information is stored, used, who sees it and to help stop any unauthorised person getting hold of it. All personal information you register with www.sterkinekor.com will be located behind a firewall.
• We take security extremely seriously but as no system is 100% secure, we can't completely guarantee the protection of your personal information, any more than any other organisation can.
• Therefore, we can't accept any liability for the loss, theft or misuse of the personal information which you've registered on our website if there is a security breach.

10. WILL WE TRANSFER ANY PERSONAL INFORMATION OUTSIDE OF SOUTHERN AFRICA*?

• *Our reference to Southern Africa refers to the following countries; South Africa, Namibia, Zimbabwe & Zambia.
• Countries outside Southern Africa may have a lower standard of protection for personal information than that required by South Africa’s data protection laws (POPI). The information we collect from you may be transferred to, and stored, outside the (including for example in the rest of the African continent, Australasia, EU and the United States) and may also be processed by companies operating outside South Africa who work for us or one of our suppliers.
• If we need to transfer your data to a company based outside South Africa (e.g. if our hosting company is based in the UK), we'll take steps to make sure your personal data is handled in line with the South African POPI act.
• What about personal information relating to minors?
• Protecting the online privacy of children is especially important to us. If you are under 18 years old, please obtain consent from your parent(s) or guardian before you create your online profile. To find out more, please read our Terms and Conditions.

11. ARE YOU PROTECTED BY THIS POLICY OUTSIDE OUR WEBSITE?

• www.sterkinekor.com contains links to other websites. We don't have any control over those websites and cannot take any responsibility for any information you give them. Other sites have different privacy and security policies and terms and conditions, so we advise you to read these before using them.

12. HOW YOU CAN ACCESS YOUR INFORMATION?

• You have a right to access the personal data we hold about you. If you wish to obtain a copy of the personal information we retain about you, please contact us on info@sterkinekor.com or 0861 668437.
• You are entitled to know whether we or someone else on our behalf is processing the personal information we hold on you; what personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared.
• You can also request that we correct any personal information which we hold about you where it is inaccurate.
• We will ask you to provide proof of identity before we show you your personal information so we can prevent unauthorised access.

13. TALK TO US

• If you have any queries, comments or complaints regarding this Privacy Policy, get in touch with us. You can contact us through the Contact Us section or at info@sterkinekor.com or 0861 668437.